a month ago
a month ago
Yesterday, April 17, 2024 i was on a flight from LAS to MDW. We landed at approximately 3:45 pm. our baggage was not delivered to the carousel for over an hour and one half!! Clearly something went wrong from the time we landed til baggage finally showed up.
we were told a person handling our plane's baggage had just walked off and no one took
his place!! that's rather hard to believe, but if so, it's rather incomprehensible.
is there anything Southwest will be doing to compensate?
thanks
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